Does Sweetwater Deliver to Canada?

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Sweetwater is a well-known name in the music industry, providing a wide range of musical instruments and equipment to musicians and music enthusiasts alike. With their excellent customer service and competitive prices, it’s no wonder that people from all over the world turn to Sweetwater for their musical needs. However, for those residing in Canada, one burning question often arises – does Sweetwater deliver to Canada? In this article, we will explore the options available for Canadian customers and shed light on the process of ordering from Sweetwater while residing in Canada.

Retail vs. Online: Canadian Availability

When it comes to purchasing musical equipment in Canada, options can be somewhat limited. While there are several reputable music instrument retailers across the country, the range of products they offer may not always meet the needs of every musician. This is where Sweetwater shines, offering an extensive selection of musical instruments and equipment that may not be readily available in local Canadian stores.

Shipping to Canada

Fortunately for Canadian customers, Sweetwater expanded its delivery services to Canada back in 2014. This means that whether you’re looking for a new guitar, a MIDI controller, or any other musical equipment Sweetwater has to offer, you can have it delivered right to your doorstep in Canada. The shipping is handled by various courier services, ensuring that your order arrives safely and in a timely manner.

Shipping Costs and Customs

While Sweetwater does offer deliveries to Canada, it’s important to consider the additional costs that may be associated with the shipping process. Shipping costs will vary depending on the weight and size of the package, as well as the destination within Canada. It’s worth noting that typical additional expenses may include import duties, taxes, and brokerage fees.

Smooth Delivery Process

Sweetwater understands the importance of customer satisfaction, and this extends to their Canadian clientele. They put a great deal of effort into making the delivery process as smooth as possible, providing customers with information and updates at each stage of the shipment. This ensures that you can track your order and know exactly where it is in the delivery process, giving you peace of mind. In the event of any issues or concerns, Sweetwater’s customer service team is readily available to assist you.

Returns and Warranty

Part of the excellent customer service that Sweetwater offers is their hassle-free returns and warranty policies. Should you encounter any issues with your order, Sweetwater will work with you to find a suitable solution. Whether it’s a refund, repair, or replacement, they strive to ensure that their customers are satisfied. However, it’s important to note that return shipping costs may vary, and you should carefully review the return policy before making a purchase.


In conclusion, Sweetwater does deliver to Canada, opening up a world of possibilities for Canadian musicians and music enthusiasts. With their extensive selection of musical instruments and equipment, excellent customer service, and a smooth delivery process, Sweetwater has become a go-to destination for many in Canada. While there may be some additional costs associated with shipping and potential import duties, the benefits and convenience of ordering from Sweetwater are well worth it. So, whether you’re a musician in Toronto, Vancouver, or anywhere in between, Sweetwater is here to meet your musical needs.

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