Does Thomann Deliver to Canada?

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Thomann, the renowned music equipment retailer, is a household name for musicians around the world. With a vast selection of instruments, audio gear, and accessories, it’s no wonder that many musicians in Canada are interested in purchasing from Thomann. In this article, we will explore whether Thomann delivers to Canada and what Canadian customers can expect when ordering from the online store.

Shipping to Canada

One of the most pressing questions for Canadian customers is whether Thomann ships to Canada. The good news is that Thomann does indeed deliver to Canada! Whether you’re in Vancouver, Toronto, or anywhere in between, you can place an order and have it shipped right to your doorstep. However, it’s important to note that international shipping may involve some additional costs and considerations.

Import Duties and Taxes

When ordering items from Thomann for delivery to Canada, customers should be aware that they may be responsible for paying import duties and taxes. These additional charges are imposed by the Canadian government and help cover the cost of bringing the products into the country. It is recommended to research and familiarize yourself with the potential fees associated with your purchase to avoid any surprises upon delivery.

Moreover, Thomann does its best to provide accurate information and documentation to facilitate the customs process. They provide detailed invoices that include all necessary information, making it easier for Canadian customers to navigate customs requirements.

Shipping Methods and Timeframes

Thomann offers various shipping methods to Canada, allowing customers to choose the option that best suits their needs and budget. Standard shipping, which typically takes around 5-8 business days, is usually the most cost-effective option. However, for those in a rush, express shipping is available for faster delivery, generally within 2-4 business days.

It’s important to keep in mind that these shipping timeframes are estimates and may be subject to delays beyond Thomann’s control, such as customs processing or unforeseen circumstances. Nonetheless, Thomann strives to ensure prompt and smooth delivery to its Canadian customers.

Returns and Warranty

Thomann has a customer-friendly return policy, which also applies to customers in Canada. If you are not satisfied with your purchase or if an item arrives damaged or faulty, you can contact Thomann’s customer service within 30 days of receiving the product to initiate a return or exchange. However, it’s worth noting that return shipping costs are generally the responsibility of the customer.

Thomann also honors the manufacturer’s warranty on all products sold, ensuring that Canadian customers can access support and repairs if needed. Should you encounter any issues with your purchase, Thomann’s customer service team is available to assist and guide you through the warranty process.


If you’re a musician in Canada looking to purchase music equipment from Thomann, you’re in luck! Thomann delivers to Canada, opening up a world of options for Canadian musicians. While there may be additional costs and considerations, such as import duties and taxes, Thomann strives to provide a smooth and reliable shipping experience. With a wide range of shipping options available, Canadian customers can expect their orders to arrive safely and promptly. If any issues arise, Thomann’s customer service is there to assist with returns, exchanges, and warranty claims. So, go ahead and browse through Thomann’s extensive catalog, and let the music begin!

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