Does Zalando Deliver to Australia?

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With the rise of online shopping, consumers around the world are constantly looking for new and convenient ways to find the latest fashion trends. Zalando, a popular online fashion retailer, has gained significant attention for its wide range of clothing, shoes, and accessories. However, one common question among Australian shoppers is whether Zalando delivers to their country. In this article, we will delve into this topic and provide you with all the information you need to know.

Does Zalando Deliver to Australia?

Zalando does indeed deliver to Australia, making it accessible to fashion enthusiasts down under. Whether you’re in Sydney, Melbourne, Perth, or any other city in Australia, you can enjoy the convenience of shopping on Zalando. With just a few clicks, you can explore a vast selection of clothing options and have them delivered right to your doorstep.

Shipping Time and Cost

When it comes to shipping, Zalando offers several options for Australian customers. The shipping time and cost may vary depending on your location and the items you purchase. Generally, Zalando aims to deliver your order within 5-7 business days, though it’s important to note that these estimates can sometimes be affected by unforeseen circumstances such as customs delays. Additionally, the cost of shipping will depend on the total value of your order. Zalando provides clear information on shipping fees during the checkout process, so you can see the exact amount before finalizing your purchase.

Customs and Duties

One aspect to consider when ordering from Zalando to Australia is the potential for customs and duties. As an international retailer, Zalando will comply with Australian customs regulations. This means that your package may be subject to customs inspections, which can occasionally lead to additional charges such as duties and taxes. These costs are determined by the Australian government and are the responsibility of the customer. It is advisable to familiarize yourself with the customs regulations and potential costs before making a purchase from Zalando.

Returns and Exchanges

Zalando also offers a hassle-free returns and exchanges policy for Australian customers. If for any reason you are not satisfied with your purchase, you can return the items within 100 days, free of charge. Simply follow the provided instructions and use the return label included in your package to send the items back. Zalando will process your return and refund your payment, making the overall shopping experience more convenient and risk-free.

Zalando’s Customer Support

In case you have any questions or encounter any issues with your order, Zalando’s customer support team is readily available to assist you. They can be reached through various channels, including email, phone, and live chat. Zalando is committed to providing excellent customer service and aims to address any concerns promptly and professionally.


Zalando offers Australian shoppers a convenient and reliable option for purchasing fashion items online. With its wide range of products, reasonable shipping times, and hassle-free returns policy, Zalando has become a go-to destination for fashion-forward Australians. While customers should keep in mind the potential for customs and duties, the overall experience of shopping on Zalando is positive. So, whether you’re on the lookout for the latest trends or classic wardrobe staples, Zalando is just a click away, bringing global fashion right to your doorstep.

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