Does Zalando Deliver to Canada?

"This post contains affiliate links, which means that if you click on them and make a purchase, I may receive a small fee at no extra cost to you."

world map


Zalando is a popular online fashion retailer known for its wide variety of trendy clothing items and accessories. With a strong presence in many European countries, Zalando has become a go-to destination for fashion enthusiasts. If you’re based in Canada and wondering if Zalando delivers to your country, this article will provide you with the answers you need.

Shipping and Delivery

When it comes to international shipping, Zalando has successfully extended its reach beyond Europe, making its products accessible to customers around the world, including Canada. Zalando offers delivery to various locations across the globe, and Canada is among the countries where their services are available.

Delivery Time

While Zalando does indeed deliver to Canada, it’s important to note that the delivery time may vary depending on your location within the country. Generally, you can expect your order to arrive within 5 to 10 business days after it has been dispatched. However, this estimation can be subject to delays due to various factors such as customs clearance or unforeseen circumstances beyond Zalando’s control.

Customs and Import Duties

As a customer in Canada, it’s essential to be aware of potential customs and import duties when ordering from an international retailer like Zalando. These additional charges are the responsibility of the buyer and are not included in the total price at the time of purchase. The exact amount you may be required to pay will depend on Canadian customs regulations and can vary based on the value of your order. It is advisable to check with Canadian customs authorities or Zalando’s customer service for accurate information regarding potential customs and import duties.

Returns and Exchanges

In case you are not fully satisfied with your Zalando purchase, the good news is that Zalando offers hassle-free returns and exchanges for customers in Canada. You can return your items within 100 days of receiving them, provided they are in their original condition, unworn, and with all tags intact. Zalando facilitates the return process by providing a prepaid return label, which simplifies the task for customers. Upon receipt of the returned items, a refund will be processed, or an exchange will be arranged as per your preference.

Customer Support

Zalando prides itself on providing excellent customer support to address any queries or concerns customers may have. If you require assistance regarding your order, shipping, delivery, returns, or any other issue, Zalando’s customer service team can be contacted via phone or email. They are responsive and eager to assist, ensuring the best possible shopping experience for customers in Canada.


In conclusion, Zalando does indeed deliver to Canada, making its extensive range of fashion products accessible to Canadian shoppers. While the delivery time may vary, customers can generally expect their orders to arrive within 5 to 10 business days. It is important to consider potential customs and import duties when placing an order from an international retailer. However, Zalando’s customer-friendly policies, including hassle-free returns and exchanges, make shopping with them a convenient option for fashion enthusiasts in Canada. So, if you’ve been eyeing that stylish ensemble or those trendy accessories on Zalando’s website, rest assured that they can be delivered right to your doorstep, taking your fashion game to the next level.

Our Recommended Shipping Forwarder: MyUS will forward your packages to any city in Canada, including cities such as: “British Columbia, Alberta, Ontario, Quebec, Manitoba, Prince Edward Island, Newfoundland and Labrador, Nova Scotia, New Brunswick, Saskatchewan, Yukon, Northwest Territories”.